AI Deployment Manager
4+ years in product/ops/deployment with experience shipping AI/automation; AI-native with workflow and behavioral-data thinking; strong critical thinking and ownership. Bonus: healthtech or insurance workflows, Python or SQL.
About Conduit Health
We're rebuilding how post-acute care gets done in America — AI-powered, vertically integrated, and relentlessly focused on getting patients what they need without the bureaucratic nightmare. $22M+ raised, scaling fast, and what we build in the next 12 months will touch hundreds of thousands of patients.
The Role
This is not a supporting role. You'll drive how AI gets deployed across Conduit — designing, testing, and shipping the agents and features that automate the operational guts of post-acute care: prior authorization, eligibility, benefit checks, document extraction, and claims. You'll do real product work, but the center of gravity is AI: turning messy, manual healthcare workflows into systems that run themselves.
You'll work across operations and engineering with real autonomy and a high bar. We want someone who reaches for AI before reaching for headcount.
What You'll Own
End-to-end AI deployments— design, test, and roll out browser/phone agents and document extraction (OCR + agentic AI) that automate authorization, verification, and intake workflows
Workflow-to-spec translation— turn complex payer and clinical workflows into clear technical specs the AI can execute
Output quality— measure accuracy, find where deployments fail, and drive them toward reliability ruthlessly
Playbooks— document prompt and deployment strategies so they're reproducible and scale across states and payers
The AI roadmap— prioritized, defended, and executed with conviction
Metrics— define what "working" means and prove it
Who You Are
4+ years in product, ops, or deployment roles — with meaningful time shipping AI/automation into production
AI-native: you build, prototype, and debug with AI, and you're skeptical of any process that doesn't
You think in workflows and behavioral data — and you know when the data is lying to you
You think critically about ambiguous problems and propose structured solutions
Comfortable with high ownership and minimal guardrails — you don't wait to be told what to prioritize
Bonus: healthtech or insurance workflows; Python or SQL
The Details
Competitive salary + meaningful equity
Hybrid, Union Square NYC (3 days/week)
Unlimited PTO + 9 company holidays
Full benefits