AI & Automation Solutions Specialist

AI & Automation Solutions Specialist

Want to work for Canada’s most trusted brand? CAA Saskatchewan wants you!

We are seeking an innovative AI & Automation Solutions Specialist to help advance AI and automation across CAA Saskatchewan. Working with teams throughout the organization, you’ll identify opportunities, develop and implement AI Agents and automation solutions, improve business processes, and help employees confidently adopt new technologies.

This is a full-time position reporting to the Sr Director, Information Technology and working as part of the Data team within Technology Services. A comprehensive benefits package is included with this position.

Key Responsibilities

• Identify, assess, and prioritize AI Agent and automation opportunities in partnership with business lines.
  
• Design, build, test, deploy, monitor, and optimize AI Agents and automation solutions using approved platforms.
  
• Manage the AI and automation backlog, roadmap, inventory, documentation, and supporting knowledge sources.
  
• Develop and maintain integrations, connectors, APIs, and automated data processes between enterprise systems.
  
• Ensure solutions meet Responsible AI, security, privacy, data access, and deployment standards.
  
• Conduct accuracy, grounding, security, prompt-injection, and user acceptance testing before deployment.
  
• Monitor and support production solutions, troubleshoot issues, and maintain appropriate documentation, recovery procedures, and continuity controls.
  
• Measure solution performance, adoption, cost, and business value and identify opportunities for continuous improvement.
  
• Lead the AI Champions program and develop training and resources to support employee adoption and change readiness.
  
• Provide input into technology innovation, solution selection, integration standards, data governance, technology planning, budgeting, and vendor management.
  

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Data Analytics, or a related discipline. An equivalent combination of education and experience may be considered.
  
• Five or more years of related experience in business process automation, low-code development, systems integration, data engineering, or a related technical field.
  
• Experience designing, building, testing, deploying, and supporting AI Agents using Microsoft Copilot Studio, Azure AI Foundry, or a comparable platform.
  
• Experience with Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse.
  
• Knowledge of data integration technologies such as SSIS, SQL Server Agent, Microsoft Fabric, or Azure Data Factory.
  
• Working knowledge of REST APIs, connectors, middleware, authentication, XML, JSON, PowerShell, Python, and SQL.
  
• Experience with GitHub or a comparable source-control platform.
  
• Understanding of prompt engineering, grounding, retrieval-augmented generation, AI Agent testing, Responsible AI, privacy, security, and data protection.
  
• Experience gathering requirements, mapping processes, and translating business needs into effective technical solutions.
  
• Microsoft or related certifications in AI, Power Platform, automation, business analysis, change management, privacy, or security are considered an asset.
  

Skills & Abilities

• Strong analytical, problem-solving, and systems-thinking skills.
  
• Strong communication skills with the ability to explain technical concepts in clear, user-friendly language.
  
• Effective collaboration and stakeholder engagement skills.
  
• Strong organizational skills with the ability to manage multiple priorities and initiatives.
  
• Sound judgment with a commitment to security, privacy, governance, and responsible technology use.
  
• Curiosity, adaptability, and a continuous-learning mindset.
  

Why Join Us?

At CAA Saskatchewan, you’ll have the opportunity to help shape how AI and automation are used across the organization. You’ll work with teams throughout the business to turn ideas into practical solutions, improve the employee and member experience, and support responsible innovation.

You’ll be part of a collaborative environment where new ideas are encouraged, continuous learning is valued, and your work can make a meaningful impact.

If you are interested in this career opportunity, please email your resume to careers@caask.ca.