AI and Automation Consultant

AI and Automation Consultant

AcquireIntelligence is an award-winning business transformation provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic,Philippinesand the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking toleveragethe best global BPO and AI resources. Our employee value proposition,Comefor a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay forthe fun!

• Grow your career - yes, we love to promote internally

• Do meaningful work and collaborate with the best

• Celebrate at our employee engagement events

• Bi-weekly pay

• Eligibility for Benefits: Health Insurance, Life Insurance, 401K plan and more

• Paid Time Off and Company Paid Holidays

A GlimpseIntoYour New Role

As an AI and Automation Consultant, you will be a client-facing and hands-on contributor responsible foridentifying, developing, and implementing AI and automation solutions that deliver measurable efficiencies across both client environments and internal operations. While based in the Irving office, you will regularly travel to client sites (domestic and international) and delivery locations to support the delivery of our consulting offering. This includes working directly with clients to assess, document, andoptimizesystems and processes, usingAcquire'sconsulting framework to guide delivery.

You willbe responsible forproducing high-quality consulting reports, presentations, and detailed workflow and process documentation to support findings and recommendations. You will also contribute to internal transformation initiatives.

You must be technically capable, commercially aware, and confident engaging with senior stakeholders. You willrepresentAcquire professionally on site with clients while being comfortable working at a detailed level within systems and operational workflows.

• Identifyopportunities for AI and automation within client environments and internal operations, and propose practical, innovative solutions.

• Apply a strong understanding of business software, system integration, and process improvement to assess, document, andoptimizecurrent-state processes.

• Prepare and present recommendations to internal stakeholders and external clients, clearly articulating both technical and non-technical findings and options, including vendor selections where applicable.

• Develop consulting deliverables including presentations, solution designs, workflow and process documentation, and end-of-engagement reports.

• Stay current with emerging AI and automation technologies, tools, and trends to inform solution design and delivery.

• Collaborate with external technology partners and internal teams to implement approved recommendations, ensuring smooth integration with business systems and operations.

• Measure and report on the impact and effectiveness of implemented solutions, making iterative improvements where necessary to maximize value.

• Support internal transformation initiatives and contribute to the development ofAcquire.AI’sconsulting frameworks and methodologies.

• Undertake other related duties or initiatives as assigned.

What You'll Bring

• Proven hands-on operational experience in CX and/or business process environments, with a deep understanding of how workflows and systemsoperatein practice.

• Entrepreneurial mindset as we value individuals who have taken initiative to launch a business, lead a department, or drive transformation from the ground up.

• Demonstrated passion for AI, automation, and business efficiency as someone who actively follows emerging trends and technologies and applies them with purpose.

• A natural problem solver who thrives on understanding how things work and finding smarter, faster, more effective ways to improve them.

• Confident communicator with the presence and professionalism to engage clients, lead discussions, and present solutions to both technical and non-technical audiences.

• Highly driven, fast-moving, and adaptable, with a strong bias for action and a proactive, solutions-oriented attitude.

• Experience in consulting or client-facing roles is welcome but not essential — we prioritize mindset, capability, and outcomes over job titles.

With a diverse global team working together, we proudly embrace and live these shared values:

• Curious and Clever: Smart questions spark smart solutions.

• Entrepreneurial Energy: Think like an owner. Solve like a founder.

• Fast with Intent: We move fast and deliver real results.

• Laugh and Learn: We don’t take ourselves too seriously, just our results.

What are you waiting for?

http://Welcome to Acquire BPO (youtube.com)