Zocdoc

A digital healthcare marketplace that helps patients find and book in-person or virtual care.

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AI AutomationInternal AI Tools

AI Support Operations Manager

New York CityHybridFull-time$113k–$140k

5–7 years experience including 3–5 years in customer support operations or CX tooling; hands-on with AI-powered support tools (e.g., Forethought AI), CRM platforms; ability to translate processes into scalable automations and improve CSAT, containment, deflection, and productivity.

Forethought AICRM

About Zocdoc AI-native roles

Zocdoc is hiring 1 AI-native role. A digital healthcare marketplace that helps patients find and book in-person or virtual care.

These listings are filtered for practical AI-native hiring signals: shipped work, AI tool fluency, automation ownership, and roles where builders can turn ambiguous problems into working systems.